Frequently Asked Questions
What is the free trial? +
You can try all of the features Harvest Your Data offers for free and for as long as you like. You can load as many devices as you like and have as many people try Harvest Your Data as you like.
The only thing to remember is that you can only store up to 10 survey interview results on our web site unless you buy the survey.
You can create an unlimited number of surveys in your account that are each limited to 10 survey results.
You can publish a single 14 day survey for free by requesting a voucher code. This survey includes up to 100 survey results.
Register for a free trial account.
How does Harvest Your Data pricing work? +
Harvest Your Data pricing is based on the idea that you will want to do some "one-off" surveys and that you will have some surveys that are repeated regularly. It seems fair to us that if you are going to repeat your surveys over and over then you shouldn't be charged as much as when you just do a "one-off". That's why there is a discount structure.
How does the discounting work? +
Discounting works like this:
- You pay full price to use Harvest Your Data for one month.
- 6 month survey accounts receive a 25% discount.
- 12 month survey accounts receive a 45% discount.
Is there a charge for each mobile device that I use? +
No -- you can use as many as you want to. We only charge for the survey itself.
Do I have to pay extra for each person that uses a device? +
No -- you can have as many people using your devices as you wish to. We only charge for the survey itself.
Do you offer an Android version of the iSURVEY Apple app? +
Yes - Download the droidSURVEY app from Google Play on to your device and link it to your Harvest Your Data account. Create a single survey using the Harvest Your Data web site and assign it to Android devices running the droidSURVEY app and Apple devices running the iSURVEY app.
Can the app conduct surveys offline without an Internet connection? +
Yes - After your survey has been assigned and downloaded to your device, you can conduct offline surveys via the app and collect responses on your mobile device without an Internet connection.
Responses to survey questions are stored on your device until you choose to upload them. If you prefer you can switch your device into Airplane mode to save battery life while conducting surveys. Harvest Your Data makes offline mobile data collection easy.
The next time your device has Internet connectivity you can upload the survey responses as a batch to the Harvest Your Data database.
Can I trial Harvest Your Data without a mobile smartphone or tablet device? +
Yes - You can create your surveys and preview them using our Web based device simulator. You don't need a physical device to trial Harvest Your Data.
Can we store data in our own database? +
Yes - Upload survey results to the Cloud or directly to your own database server.
Is there an API for me to download my results directly from the Harvest Your Data site? +
Yes - The Harvest Your Data API enables your developer to write software applications that dynamically interact with your surveys.
The Harvest Your Data API documentation is available on request. Contact us for more information.
Do you offer a White Label version of the iSURVEY app? +
Yes -- we can provide an app specifically branded for your organisation. Please contact us for details.
