European Union citizens should particularly pay attention to the notes on the GDPR at the end of this document and note that by using the Contact Software’s tools and agreeing to the terms and conditions when signing up to use the site you are also guaranteeing that your data collection will comply with the GDPR.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
HOWEVER PLEASE NOTE: in the event that we receive legal notice and request to disclose information about you or the data that you have collected using our platform we will, after due process, and assuming that the legal request is valid, provide disclosure of that data.
Third party links
We do not include or offer third party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
We will notify the users via in site notification
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be accordance with CANSPAM we will:
If at any time you would like to unsubscribe from receiving future emails, you can
Data collected by you is stored on our servers for 3 months after the expiry date of your survey.
During those 3 months that data is immediately available to you to download. After 3 months the data I archived for a further 3 months during which time it can be recovered on request.
6 months from the expiry date of the survey you data is permanently and irrecoverably deleted from our servers.
Contact Software’s Relationship with You, our Customer
“Our Customer” is the individual or organization which purchases the use of the Harvest Your Data Platform and its associated apps being iSURVEY for Apple devices and droidSURVEY for Android device and / or the individual or organization which uses these products to collect data.
Under the GDPR Harvest Your Data is considered to be the Data Processor on behalf of You.
Your responsibilities under GDPR should you collect personally identifiable data about EU (European Union) citizens
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
The distinction between personal data, and sensitive personal data
The EU’s “special categories.”
Special categories of personal data pertains to: political opinions, religious beliefs, trade union activity, racial or ethnic makeup, physical or mental health, sexual orientation, gender identity or criminal history.
To process special categories of personal data, you must provide justification under one of the following legal bases:
To comply with the GDPR the information you provide to people about how you process their personal data must be:
Your agreement with Harvest Your Data
By agreeing to the Harvest Your Data terms and conditions you also agree that you will comply with all relevant statues enforced by the GDPR with particular to reference to the paragraph above “Your responsibilities under GDPR should you collect personally identifiable data about EU (European Union) citizens”
In turn Harvest Your Data agrees that, as the Data Processor, we will comply with our responsibilities under the GDPR.
Contact Software Ltd trading as www.harvestyourdata.com